Returns #6
Returns
Items that were bought during a sale or discount promotion will be refunded for the amount paid for the item i.e. the listed price for that item at time of ...
Wed, 1 Nov, 2023 at 5:26 PM
Please note that we are unable to facilitate exchanges. If you wish to change an item for another size, colour or style, we recommend you return the origina...
Wed, 1 Nov, 2023 at 5:26 PM
Please visit our Returns page and follow the instructions provided.
Wed, 1 Nov, 2023 at 5:26 PM
Depending on your method of delivery, it can take up to 10 working days for your returned goods to arrive at the Diana Ferrari warehouse. Once the goods...
Wed, 1 Nov, 2023 at 5:26 PM
We understand that sometimes a product just doesn't fit, that's why we offer free 30 day returns for all Australian orders. If you wish to recei...
Wed, 1 Nov, 2023 at 5:26 PM
This can be found on your order confirmation email sent to you at the time you place your order.
Wed, 1 Nov, 2023 at 5:26 PM
The Diana Ferrari Shoes Returns Policy includes the rights you are entitled to under the Australian Consumer Law. If you have received faulty goods, and...
Wed, 1 Nov, 2023 at 5:26 PM
If an online credit was used to place your order, we will provide you with another online credit code, valid for 12 months.
Wed, 1 Nov, 2023 at 5:27 PM