We understand that sometimes a product just doesn't fit, that's why we offer free 30 day returns for all Australian orders.
If you wish to receive a REFUND for your purchase, your item must meet these guidelines:
- Purchased within the last 30 days
- Unworn, undamaged and unmarked
- In their original condition and
- In the original packaging and shoe box (we consider this part of the item).
- Diana Ferrari does not accept returns after 30 days from the date of purchase.
If any items are not eligible for a refund we will contact you and return those items to you at your cost. These items will incur a $10 postage charge. All efforts will be made to contact you, however, if we do not hear from you within 30 days we reserve the right to dispose of your items.