Munro Footwear Group

Items that were bought during a sale or discount promotion will be refunded for the amount paid for the item i.e. the listed price for that item at time of ...

The Mountfords Shoes Returns Policy includes the rights you are entitled to under the Australian Consumer Law. If you have received faulty goods, and th...

We understand that sometimes a product just doesn't fit, thats why we offer free 30 day returns for all Australian orders. If you wish to receive a ...

You will not be able to return your shoes to David Jones if it was an online purchase, however, you may return your shoes at a stand-alone boutique.

If an online credit was used to place your order, we will provide you with another online credit code, valid for 12 months.

This can be found on your order confirmation email sent to you at the time you place your order.

Please visit our Returns page and follow the instructions provided.

Yes, you can return your online purchase to a stand-alone Boutique along with your proof of purchase. We do not accept online purchase returns at our David ...

Depending on your method of delivery, it can take up to 10 working days for your returned goods to arrive at the Mountfords warehouse. Once the goods ha...

If the size isn’t quite right for a product you’ve ordered & you’d like to try and exchange it for another, we recommend that you phone or head in to on...