Munro Footwear Group

If an online credit was used to place your order, we will provide you with another online credit code, valid for 12 months.

If the size isn’t quite right for a product you’ve ordered & you’d like to try and exchange it for another, we recommend that you phone or head in to on...

This can be found on your order confirmation email sent to you at the time you place your order.

Depending on your method of delivery, it can take up to 10 working days for your returned goods to arrive at the Cinori warehouse. Once the goods have b...

We understand sometimes a product just isn’t right for you, so we offer 30 day returns for all orders. If you wish to receive a REFUND for your purchase...

Please visit our Returns page and follow the instructions provided.

If you purchased online and want to return you can either lodge a return in our online portal or head into your nearest store. All online purchases that...

If you purchased in a store: If this was an in-store purchase, you will need to contact the store directly, so they can provide you with further instruc...

Items that were bought during a sale or discount promotion will be refunded for the amount paid for the item i.e. the listed price for that item at time of ...