Returns
Ziera Returns Questions
Your Web Order Number can be found in two places: 1) At the bottom of your order confirmation email or 2) On the piece of paper found in the box with your...
Wed, 1 Nov, 2023 at 5:25 PM
Ziera's Returns Policy includes the rights you are entitled to under the Australian Consumer Law. If you believe your product to be faulty, please ...
Wed, 1 Nov, 2023 at 5:25 PM
Please visit our Returns page and follow the instructions provided.
Wed, 1 Nov, 2023 at 5:25 PM
Depending on your method of delivery, it can take up to 10 working days for your returned goods to arrive at the Ziera warehouse. Once the goods have be...
Wed, 1 Nov, 2023 at 5:25 PM
If an online credit was used to place your order, we will provide you with another online credit code, valid for 6 months.
Wed, 1 Nov, 2023 at 5:26 PM
Unfortunately we are unable to facilitate exchanges. If you wish to change an item for another size, colour or style, we recommend you return the original i...
Wed, 1 Nov, 2023 at 5:26 PM
We understand that sometimes a product just doesn't fit, that's why we offer free 30 day returns for all orders. If you wish to receive a REF...
Wed, 1 Nov, 2023 at 5:26 PM