Munro Footwear Group

Delivery 10

• How much do you charge for delivery?
• When will I receive my order?
• Do you deliver to anywhere in Australia?
• Do you deliver internationally?
• I have ordered an item that is no longer available

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Returns 8

• What is Diana Ferrari Return Policy?
• How do I return my order?
• Where do I find my Web Order Number?
• I paid using a prepaid credit card, but my order was cancelled. How will I be refunded?
• I placed my order during a sale or promotion - will I be refunded?

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Payment 6

• What forms of payment are accepted?
• I have a voucher code. How do I apply it?
• Is it safe to use my credit card?
• What is PayPal?
• What is AfterPay?

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General 18

• How do I create an account?
• I tried to check out and the item in my shopping cart disappeared, what happened?
• How do I unsubscribe from your mailing list?
• The shoes I want aren't available in my size. What now?
• Can I cancel or make changes to an order?

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