General
Click 'Log-In' at the top right-hand corner of the screen and click "Register" in the pop-up. Then fill in the Customer Registration form ...
Wed, 25 Oct, 2023 at 10:55 AM
We're sorry that you weren't able to complete your order. The stock on the our website is live and reflects what's available in real time. Placi...
Wed, 25 Oct, 2023 at 10:55 AM
On the bottom of every newsletter we send there is an "Unsubscribe" link. Simply click "Unsubscribe" and it's as easy as that. We...
Wed, 25 Oct, 2023 at 10:56 AM
The stock on our website is an accurate reflection of the stock we have in our warehouse. Please contact us if you'd like to know if, or when, we'll...
Wed, 25 Oct, 2023 at 10:56 AM
Unfortunately, due to the fast turnaround of our warehouse, once an order has been placed in the system we are unable to cancel or make any changes. Please ...
Wed, 25 Oct, 2023 at 10:56 AM
If you have had not received your Order Confirmation, please head to our contact us page for a Customer Care Agent to assist you.
Wed, 17 Jan, 2024 at 2:38 PM
To view your purchase history, simply login to your account and head to ‘My Account’. From there click ‘My Orders’, which will bring up your online order hi...
Wed, 17 Jan, 2024 at 2:38 PM
Head to login page and click the button ‘Forgot Password’. If you require further assistance with this, please head to our contact us page for a Custom...
Wed, 17 Jan, 2024 at 2:38 PM
If you suspect there to be a manufacturing fault, please email us at customercare@dianaferrari.com.au along with your order number and images of the suspect...
Wed, 17 Jan, 2024 at 2:39 PM