Munro Footwear Group

Delivery 8

• How much do you charge for delivery?
• When will I receive my order?
• Do you deliver to anywhere in Australia?
• Do you deliver internationally?
• How do I change the delivery address after I have ordered?

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Returns 6

• What is Ziera's return policy?
• How do I return my order?
• How long does the return process take?
• I paid using a prepaid credit card, but my order was cancelled. How will I be refunded?
• Can I exchange my shoes if they don’t fit?

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Payment 5

• What forms of payment are accepted?
• I have a voucher code. How do I apply it?
• Is it safe to use my credit card?
• What is PayPal?
• Why does my NZ order show a tax?

General 22

• How do I place an order?
• Can I cancel or make changes to an order?
• The shoes I want aren't available in my size. What now?
• How do I unsubscribe from your mailing list?
• I have seen the same product on another site. Do you price match?

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