Delivery #6

Delivery

Do you deliver internationally?
We delivery to New Zealand for a flat fee of $15 AUD. From 1 December 2019, GST of 15% applies on orders to New Zealand due to government policy changes. Mo...
Wed, 1 Nov, 2023 at 5:26 PM
I have ordered an item that is no longer available
Diana Ferrari is committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed on our website...
Wed, 1 Nov, 2023 at 5:26 PM
How can I track my order?
You should be contacted within 1 business day via email with a tracking number which you can use to track your order.
Wed, 1 Nov, 2023 at 5:26 PM
Do you deliver to anywhere in Australia?
We deliver to most addresses within Australia.  
Wed, 1 Nov, 2023 at 5:26 PM
Can I change the delivery address after I have ordered?
We start processing and packing your order as speedily as possible after you click ‘Place Order’. This helps us to send your goods quickly but this also mea...
Wed, 1 Nov, 2023 at 5:26 PM
When will I receive my order?
We deliver using Star Track. Standard delivery to metropolitan areas usually takes 2-5 business days from the date of dispatch. Please allow up to 10 days f...
Wed, 1 Nov, 2023 at 5:26 PM
How much do you charge for delivery?
Australian orders over $65 will be delivered for free, orders under $65 will incur a $10 delivery fee. For delivery to New Zealand please change y...
Wed, 1 Nov, 2023 at 5:27 PM
Will I need to be present at my nominated delivery address when my order arrives?
All parcels require a signature upon delivery. If you are not available at your nominated delivery address, the delivery driver will card your order to your...
Wed, 1 Nov, 2023 at 5:27 PM