General #5

General

How do I change my email address for my newsletter subscription?
Please follow the prompts on one of our e-newsletters to unsubscribe. There is a link at the bottom of the newsletter with the description ‘If you wish to u...
Wed, 1 Nov, 2023 at 5:26 PM
Can I place an order over the phone?
We do accept orders over the phone via our e-store team, via credit card payment only. Alternatively, our stores can also accept phone orders.
Wed, 1 Nov, 2023 at 5:26 PM
The shoes I want aren’t available in my size. What now?
The stock on our website is an accurate reflection of the stock we have in our warehouse. Please contact us if you'd like to know if, or when, we'll...
Wed, 1 Nov, 2023 at 5:26 PM
How do I unsubscribe from your mailing list?
On the bottom of every newsletter we send there is an "Unsubscribe" link. Simply click "Unsubscribe" and it's as easy as that. We...
Wed, 1 Nov, 2023 at 5:26 PM
I have ordered a item that is no longer available, what happens now?
Williams is committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed on our website are ...
Wed, 1 Nov, 2023 at 5:27 PM
How do I care for my new Williams Shoes?
We recommend using any generic shoe cleaner and/or conditioner on your shoes. However, we recommend testing the product on a small patch before applying the...
Wed, 1 Nov, 2023 at 5:27 PM