Munro Footwear Group

All sale items purchased online are eligible for a full refund as long as they are in their original condition including the packaging.

The best way to know if your return has been received at our warehouse is to keep the receipt Australia Post supplies containing your tracking information w...

If you purchased online and want to return you can either lodge a return in our online portal or head into your nearest store. Find out how here.

Yes, you can return your online purchase to a store along with your proof of purchase.

We offer exchanges in our stores for store and online purchases. Please note if you wish exchange an item in an online order, we will need to refund your o...

Items must be returned in original condition and packaging. We offer free returns on all Australian orders. Please see full Returns & Exchange Policy he...

Once your shoes have arrived back to our warehouse, we do require up to 4 business days to process your refund. Once the refund has been processed, you will...

Please contact us with your order details such as order number or email address. Please refrain from posting your item back to us before receiving a respon...