General

General Enquiries

Do you offer PR Opportunities?
If you are an influencer or brand looking to collaborate with Mollini please email admin@mollini.com.au. 
Wed, 1 Nov, 2023 at 5:25 PM
How do I place an order?
To place an order, simply select the item you wish to order, add the correct size to your bag and proceed to the checkout.
Wed, 1 Nov, 2023 at 5:25 PM
How can I cancel my order?
Unfortunately, due to the fast turnaround of our warehouse, once an order has been placed in the system we are unable to cancel or make any changes. Pleas...
Wed, 1 Nov, 2023 at 5:25 PM
Do you have tips for trying on shoes?
We recommend you try the shoes on carpet to avoid scratching the soles and use a stocking or sock when trying on lighter coloured shoes, especially bridal s...
Wed, 1 Nov, 2023 at 5:25 PM
The item I want is sold out online, now what?
If your preferred size has sold out online, select ‘click here to get notified’ on the product page, and select the size you are after along with your email...
Wed, 1 Nov, 2023 at 5:25 PM
The shoes I want aren’t available in my size. What now?
The stock on our website is an accurate reflection of the stock we have in our warehouse. Please contact us if you'd like to know if, or when, we'll...
Wed, 1 Nov, 2023 at 5:25 PM
How do I create a Mollini account?
Click 'Register' at the top right-hand corner of the screen and enter your details in the fields provided.
Wed, 1 Nov, 2023 at 5:25 PM
I have seen the same product on another site. Do you price match?
We do keep an eye on our competitors’ prices and are in constant communication with our suppliers, however, due to our generous fast delivery and 30-day fre...
Wed, 1 Nov, 2023 at 5:25 PM
Do you offer wholesale opportunities?
Yes, we are always looking for new wholesale opportunities. To find out more, please email e-store@mollini.com.au
Wed, 1 Nov, 2023 at 5:25 PM
What size should I order?
All styles are listed in Australian sizes but to be sure you are best to check our size guide on our website. If a particular style might be smaller or ...
Wed, 1 Nov, 2023 at 5:25 PM