General

Purchase history
To view your purchase history, simply login to your account and head to ‘My Account’. From there click ‘My Orders’, which will bring up your online order hi...
Wed, 17 Jan, 2024 at 2:34 PM
Forgot password
Head to login page and click the button ‘Forgot Password’.  If you require further assistance with this, please head to our contact us page for a Custom...
Wed, 17 Jan, 2024 at 2:34 PM
Price match
Unfortunately, we do not offer price matching. 
Wed, 17 Jan, 2024 at 2:35 PM
Warranty
If you suspect there to be a manufacturing fault, please email us at customercare@zierashoes.com.au along with your order number and images of the suspected...
Wed, 17 Jan, 2024 at 2:35 PM
Click and Collect
Unfortunately, we do not currently offer Click & Collect. We do however offer free shipping for all online orders over $100.
Wed, 17 Jan, 2024 at 2:35 PM
Waiting on return label
If you have had not received your return label, please head to our contact us page for a Customer Care Agent to assist you.
Wed, 17 Jan, 2024 at 2:35 PM
Checkout issues
If you are experiencing issues at checkout, please take a screenshot of the issue and please email this through to customercare@zierashoes.com.au for a cust...
Wed, 17 Jan, 2024 at 2:36 PM
Faulty Items
If you suspect there to be a manufacturing fault, please email us at customercare@zierashoes.com.au along with your order number and images of the suspected...
Wed, 17 Jan, 2024 at 2:37 PM
Forgot to enter voucher code
If you have placed your order without entering the promotional code, please email us at customercare@zierashoes.com.au along with your order number for our ...
Wed, 17 Jan, 2024 at 2:37 PM
Quality complaint
If you suspect there to be a manufacturing fault, please email us at customercare@zierashoes.com.au along with your order number and images of the suspected...
Wed, 17 Jan, 2024 at 2:38 PM