Munro Footwear Group

All Australian orders will be delivered for FREE using Standard Delivery. All New Zealand orders will incur a $15 fee.

We deliver to most addresses within Australia. We do not deliver to Parcel Lockers or Click & Collect locations.

Mountfords is committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed on our website ar...

We start processing and packing your order as speedily as possible after you click ‘Place Order’. This helps us to send your goods quickly but this also mea...

You should be contacted within 1 business day via email with a tracking number which you can use to track your order.

Your order will be sourced from our warehouse or at times when warehouse cannot fulfil your order, it can be sourced from our Mountfords stores, or often a ...

If you are not available at your nominated delivery address & the delivery driver deems it as unsafe to Safe Drop the package, the driver drops off your...

If you purchased online and want to return you can either lodge a return in our online portal or head into your nearest boutique. All online purchases that...

All sale items are eligible for a full refund as long as they are in their original condition including the packaging. All online purchases that are being r...

Once your shoes have arrived back to our warehouse, we do require up to 4 business days to process your refund. Once the refund has been processed, you will...