Misc
Yes, you can return your online purchase to a stand-alone Boutique along with your proof of purchase. We do not accept online purchase returns at our David ...
Fri, 13 Dec, 2019 at 1:45 PM
You will not be able to return your shoes to David Jones if it was an online purchase, however, you may return your shoes at a stand-alone boutique.
Fri, 13 Dec, 2019 at 1:46 PM
If you purchased in a boutique or David Jones: If this was an in-store purchase, you will need to contact the store directly, so they can provide you with ...
Fri, 13 Dec, 2019 at 1:46 PM
If you receive your shoes and they are the incorrect, please contact our Customer Service Team on 1800 020 089 as soon as possible. Please refrain from post...
Fri, 13 Dec, 2019 at 1:46 PM
The best way to know if your return has been received at our warehouse is to keep the receipt Australia Post supplies containing your tracking information w...
Fri, 13 Dec, 2019 at 1:46 PM
Exchanges can only be processed in our boutiques. If an order is posted back to our warehouse we will simply refund the order and then you can make a repurc...
Fri, 13 Dec, 2019 at 1:47 PM