Delivery
We ship internationally to New Zealand only. This will incur a $15 delivery fee. Other than New Zealand Mountfords only delivers within Australia.
Mon, 23 Oct, 2023 at 3:48 PM
Standard metro delivery within Australia can take anywhere between 2-5 business. Please note that this does not include picking and packing time as your o...
Mon, 23 Oct, 2023 at 3:50 PM
Effective 1 December 2019, we are now required to collect GST of 15% on orders to New Zealand due to government policy changes. Please note that orders over...
Mon, 23 Oct, 2023 at 3:40 PM
Authority to leave is preselected at checkout so at the time of delivery, you will not need to be present and your parcel will be left in a safe place if th...
Mon, 23 Oct, 2023 at 3:41 PM
At this stage, we do not take over the phone orders.
Mon, 23 Oct, 2023 at 3:41 PM
We start processing and packing your order as speedily as possible after you click ‘Place Order’. This helps us to send your goods quickly but this also mea...
Mon, 23 Oct, 2023 at 3:42 PM
Once your online order is dispatched you will receive an email from us to your nominated email address. This will include your delivery details, tracking nu...
Mon, 23 Oct, 2023 at 3:59 PM
We may fulfil your order from multiple locations, in this instance, your purchase will be split into multiple parcels. You will receive separate emails from...
Mon, 23 Oct, 2023 at 4:00 PM
We are pleased to offer FREE standard shipping within Australia for all orders over $65. All New Zealand orders will incur a $15 fee.
Mon, 23 Oct, 2023 at 4:29 PM
We are pleased to offer FREE standard shipping within Australia for all orders over $85. All New Zealand orders will incur a $15 fee.
Mon, 13 Jan, 2025 at 9:48 AM