General
We do accept orders over the phone via our e-store team, via credit card payment only. Alternatively, our stores can also accept phone orders.
Fri, 13 Dec, 2019 at 1:48 PM
We cannot generate laybys over the phone. If you wish to use layby please contact your nearest boutique and they can discuss options with you. We do, howeve...
Fri, 13 Dec, 2019 at 1:49 PM
Please follow the prompts on one of our e-newsletters to unsubscribe. There is a link at the bottom of the newsletter with the description ‘If you wish to u...
Fri, 13 Dec, 2019 at 1:49 PM
We recommend using any generic shoe cleaner and/or conditioner on your shoes. However, we recommend testing the product on a small patch before applying the...
Fri, 13 Dec, 2019 at 1:50 PM
Unfortunately, due to the fast turnaround of our warehouse, once an order has been placed in the system we are unable to cancel or make any changes. Please ...
Wed, 25 Oct, 2023 at 5:11 PM
The stock on our website is an accurate reflection of the stock we have in our warehouse. Please contact us if you'd like to know if, or when, we'll...
Wed, 25 Oct, 2023 at 4:45 PM
On the bottom of every newsletter we send there is an "Unsubscribe" link. Simply click "Unsubscribe" and it's as easy as that. We...
Wed, 25 Oct, 2023 at 4:45 PM
We're sorry that you weren't able to complete your order. The stock on the our website is live and reflects what's available in real time. Placi...
Wed, 25 Oct, 2023 at 4:46 PM
Click 'Log-In' at the top right-hand corner of the screen and click "Register" in the pop-up. Then fill in the Customer Registration form ...
Wed, 25 Oct, 2023 at 4:46 PM
The stock on our website is an accurate reflection of the stock we have in our warehouse. Please note: If the item is an already reduced item, we will n...
Wed, 3 Jan, 2024 at 9:25 AM