General

Restock
The stock on our website is an accurate reflection of the stock we have in our warehouse.  If the size you want is out of stock, the website will allow ...
Wed, 17 Jan, 2024 at 12:35 PM
Shoe Repairs
Unfortunately, we do not offer repairs.  If you suspect there to be a manufacturing fault, please email us at customercare@midasshoes.com.au along with ...
Wed, 17 Jan, 2024 at 12:58 PM
Quality complaint
If you suspect there to be a manufacturing fault, please email us at customercare@midasshoes.com.au along with your order number and images of the suspected...
Wed, 17 Jan, 2024 at 12:58 PM
Forgot to enter voucher code
If you have placed your order without entering the promotional code, please email us at customercare@midasshoes.com.au along with your order number for our ...
Wed, 17 Jan, 2024 at 12:58 PM
Faulty Items
If you suspect there to be a manufacturing fault, please email us at customercare@midasshoes.com.au along with your order number and images of the suspected...
Wed, 17 Jan, 2024 at 12:59 PM
Checkout issues
If you are experiencing issues at checkout, please take a screenshot of the issue and please email this through to customercare@midasshoes.com.au for a cust...
Wed, 17 Jan, 2024 at 12:59 PM
Waiting on return label
Please ensure you have checked your junk/spam inbox to locate your return label. If you have had not received your return label, please head to our cont...
Tue, 30 Jan, 2024 at 1:42 PM
Click and Collect
Unfortunately, we do not currently offer Click & Collect. We do however offer free shipping for all online orders over $85.
Mon, 13 Jan, 2025 at 9:46 AM
Gift cards / e-gift cards
Unfortunately, we do not currently accept in store gift cards online. 
Wed, 17 Jan, 2024 at 12:59 PM
Does the store have this in stock?
Click on the item you are wanting and then under where it says ‘Add to Cart’, you’ll find the button that says ‘Find in store’. 
Wed, 17 Jan, 2024 at 1:00 PM