We understand that sometimes a product just doesn't fit, that's why we offer free 30 day returns for all orders.
If you wish to receive a REFUND for your purchase, your item must meet these guidelines:
- Purchased within the last 30 days
- Unworn, undamaged and unmarked
- In their original condition and
- In the original packaging and shoe box (we consider this part of the item).
- Styletread does not accept returns after 30 days from the date of purchase.
If you qualify for a return, you are not liable for the postage cost of returning products within Australia or New Zealand via Styletread's nominated courier service or an Australia Post/Parcelpoint return booked via our Returns Booking page.
Please note that we are unable to facilitate exchanges. If you wish to change an item for another size, colour or style, we recommend you make a new purchase and return the original item via our Returns process.
If any items are not eligible for a refund we will contact you and return those items to you at your cost. These items will incur a postage charge - $10 for Australian returns and $15 for New Zealand returns. All efforts will be made to contact you, however, if we do not hear from you within 30 days we reserve the right to dispose of your items.