Munro Footwear Group

CHANGE OF MIND RETURNS OR EXCHANGES: If you’re not 100% satisfied with your purchase or have simply changed your mind, we are happy to offer an exchan...

Depending on your method of delivery, it can take up to 10 working days for your returned goods to arrive at the our warehouse. Once the goods have been re...

Please follow our Returns page and follow the instructions provided.  

Your Order Number can be found in two places: 1) At the bottom of your order confirmation email or 2) On the slip sent in your delivery with your order ...

In the case where a purchase is made using a prepaid credit card and the order is subsequently cancelled or requires a refund – We reserve the right to requ...

Items that were bought during a sale or promotion will be refunded for the amount paid for the item i.e. the listed price for that item at time of order les...

We understand that sometimes a product just doesn't fit quite right, that's why we offer 30 day returns for all orders! Some conditions do apply, s...

Our Returns Policy includes the rights you are entitled to under the Australian Consumer Law. If you believe your product to be faulty, please contact ou...