Returns

How much do you charge for delivery? (NOT including ST & Ziera)
We are pleased to offer FREE standard shipping within Australia for all orders over $65. All New Zealand orders will incur a $15 fee. 
Wed, 25 Oct, 2023 at 11:06 AM
When will I receive my order?
If you live in Australian metropolitan areas the Standard Delivery time is 2-5 business days. If you live in Australian regional areas the Standard Delivery...
Wed, 25 Oct, 2023 at 11:06 AM
Do you deliver to anywhere in Australia?
We deliver to most addresses within Australia. We do not deliver to Parcel Lockers or Click & Collect locations. 
Wed, 25 Oct, 2023 at 11:06 AM
Do you deliver internationally?
Yes! For delivery to New Zealand please change your country at checkout to New Zealand from the drop down menu. A $15 shipping rate will be added to your or...
Wed, 25 Oct, 2023 at 11:06 AM
I have ordered an item that is no longer available
We are committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed on our website are curre...
Wed, 25 Oct, 2023 at 11:07 AM
Can I change the delivery address after I have ordered?
We start processing and packing your order as speedily as possible after you click ‘Place Order’. This helps us to send your goods quickly but this also mea...
Wed, 25 Oct, 2023 at 11:07 AM
How long does the return process take?
Depending on your method of delivery, it can take up to 10 working days for your returned goods to arrive at the our warehouse. Once the goods have been re...
Wed, 25 Oct, 2023 at 11:07 AM
What is the Mollini returns policy?
CHANGE OF MIND RETURNS: If you’re not 100% satisfied with your purchase or have simply changed your mind, we are happy to offer a refund for your purcha...
Thu, 26 Oct, 2023 at 3:57 PM
How do I get my sign up voucher code?
Unlock $30 Off* Sign up to be the first to access the latest drops, see what's trending and sale events. T&Cs apply*. Kindly visit ht...
Tue, 18 Feb, 2025 at 1:40 PM