General

How do I place an order?
To place an order, simply select the item you wish to order, add the correct size to your bag and proceed to the checkout.
Fri, 13 Dec, 2019 at 10:53 AM
The shoes I want aren't available in my size. What now?
The stock on our website is an accurate reflection of the stock we have in our warehouse. Please contact us if you'd like to know if, or when, we'll...
Fri, 13 Dec, 2019 at 10:53 AM
How do I unsubscribe from your mailing list?
On the bottom of every newsletter we send there is an "Unsubscribe" link. Simply click "Unsubscribe" and it's as easy as that. We...
Fri, 13 Dec, 2019 at 10:54 AM
I have seen the same product on another site. Do you price match?
We do keep an eye on our competitors’ prices and are in constant communication with our suppliers, however, due to our generous fast delivery and 30-day fre...
Fri, 13 Dec, 2019 at 10:54 AM
How do I search for a specific brand/style?
You can search the entire product range on site by using the search bar at the top right-hand corner of the screen. Alternatively you can use the filters on...
Fri, 13 Dec, 2019 at 10:54 AM
I tried to check out and the item in my shopping cart disappeared, what happened?
We're sorry that you weren't able to complete your order. The stock on Cinori is live and reflects what's available in real time. Placing an ite...
Fri, 13 Dec, 2019 at 10:54 AM
How do I create a Cinori account?
Click 'Register' at the top right-hand corner of the screen and enter your details in the fields provided.
Fri, 13 Dec, 2019 at 10:56 AM
Can I cancel or make changes to an order?
Unfortunately, due to the fast turnaround of our warehouse, once an order has been placed in the system we are unable to cancel or make any changes. Please ...
Wed, 25 Oct, 2023 at 5:12 PM