All sale items are eligible for a refund as long as they are in their original condition including tags and packaging. All online purchases that are being returned via the website must be lodged via the online returns portal. Alternatively, if purchased in store, you can return your shoes to the boutique or David Jones store that you purchased them from.
Items that were purchased during a sale, promotion or with a discount voucher or coupon will be refunded for the amount paid at the time for the item.